FAQs

How long does shipping take?

Orders are typically delivered within 5–7 business days. You'll receive a tracking number within 2-3 days of purchasing.

Please note that shipping times may be longer during holidays, product launches, or promotional periods.

What is your return and exchange policy?

We want you to love your purchase. If you're not completely satisfied, we accept returns within 7 days of delivery for unused items in their original condition.

To start a return or exchange, please contact our customer support team with your order number.

Where is VNDS located?

Our products are designed and shipped from Dallas, TX. Our items are produced with trusted manufacturing partners who share our commitment to quality craftsmanship and attention to detail.

How can I contact customer support?

You can reach us anytime through our contact page. We do our best to respond within 24 hours.