Shipping
VNDS — Shipping Policy
Last Updated: July 31, 2026
Thank you for shopping with VNDS. Below you'll find information about our order processing times, shipping methods, and delivery expectations.
Order Processing
Orders are typically processed within 3–5 business days after they are placed.
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
During product launches, restocks, promotional events, or holiday seasons, processing times may be extended. If significant delays occur, we'll notify you by email.
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information.
Domestic Shipping
VNDS currently ships throughout the United States using trusted shipping partners, including USPS and UPS.
Delivery times vary based on your shipping destination and selected shipping method but typically range between 2–7 business days after your order has been shipped.
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
International Shipping
VNDS offers international shipping to select countries.
International delivery times vary depending on the destination and customs processing.
Customers are responsible for any applicable import duties, taxes, customs fees, or other charges required by their destination country.
VNDS is not responsible for delays caused by customs clearance or local postal services.
Pre-Orders
Products identified as Pre-Order will ship on or around the estimated shipping date listed on the product page.
Estimated ship dates are subject to change due to manufacturing, transportation, or customs delays. If your order contains both pre-order and in-stock items, your order may ship together once all items become available unless otherwise noted.
Address Accuracy
Please review your shipping address carefully before submitting your order.
VNDS is not responsible for orders shipped to incorrect or incomplete addresses provided during checkout.
If you notice an error after placing your order, contact us immediately at info@vnds.com. While we'll do our best to update your information, we cannot guarantee changes once an order enters fulfillment.
Tracking Your Order
Once your order ships, you'll receive an email with your tracking number.
Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.
If you have not received tracking information within several business days of shipment, please contact our Customer Care team.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is the responsibility of the carrier.
If your tracking indicates that your package has been delivered but you cannot locate it, we recommend:
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Checking around your delivery location
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Asking household members or neighbors
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Contacting the shipping carrier directly
VNDS is not responsible for packages lost or stolen after they have been marked as delivered.
If your package appears to be lost in transit, please contact us and we'll gladly assist you in working with the carrier to locate your shipment.
Shipping Restrictions
VNDS reserves the right to limit or refuse shipments to certain addresses or regions where shipping services are unavailable or restricted.
Questions?
If you have any questions regarding shipping or your order, please contact us.
Customer Support
Website: www.vnds.us